Bay Area Hotel Reviews

We take pride in pampering and pleasing our guests. Here are just a few of the many customer comments we’ve received from our satisfied guests who visit us from around the country . . .


“I have been a regular guest of this hotel for 15 years. In my business, I stay in a lot of motels/hotels throughout the year. My absolute favorite place to stay is the Best Western Airport Plaza in San Jose. It is not just the property that’s nice, but the people that make the difference. Muriel and her staff members Donna and Rich really make me feel like family when I stay there.”
- Shel Tracy, K & R and Associates


“I have been traveling for my company the past 5 years and recently started staying at Best Western Airport Plaza. The rooms are very clean, and the staff at the front desk is courteous, friendly and professional. This hotel is close to my office, shopping malls, downtown San Jose and several outstanding restaurants. Best of all, I get a great night’s rest.”
- Emily Valdez


“I wanted to drop you a note to let you know how much I enjoy staying at your hotel. When you travel as much as I do, a ‘touch of home’ is greatly welcomed and appreciated. Everyone is always so extremely helpful, cooperative, and most important, sincerely friendly. At check in, I am always greeted by name. Probably the best comment I can make is that I really feel at home. In fact, I have started referring to your hotel as my ‘San Jose home.’ I can't speak for all business travelers, but as for me, just give me a piece of home and I am happy, and that is what your hotel and people do - make me feel at home. Love those chocolate chip cookies!”
- Bruce Bradley


“This is a short letter to thank you for the professional service you provided to one of my staff members who comes to the San Jose area once a month from Monterey. She always stays at your hotel and has commented many times that the hotel is excellent, as well as the quality of your accommodations and the professional service of your staff. Every time we have made reservations at your hotel, everything has been taken care of in advance. Thank you again for your outstanding service and professionalism.”
- Robert, San Jose Area Tax Audit Administrator